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Generative AI Usage Log

This is a menu that can be accessed based on the analysis of generative AI user history.

Service Provision Guide

  • This feature is a paid add-on service, and its availability is determined by the contract.
  • If the service is not activated, it will not be displayed in the menu.
  • If you wish to use the service, please contact the sales representative.

Access Path:

  • SHIELD Gate Admin Page → Log Management → Generative AI Usage Logs

Menu Description:

  • You can view and manage the usage history of generative AI services (such as ChatGPT, Claude, Gemini, etc.) used by members within the organization.
  • You can understand the AI usage status by user, by service, and by period.
  • You can monitor for information leaks or inappropriate use by checking the content of inquiries and responses.

Select Period​

Basic Settings:

  • When you enter the initial screen, the logs from the last 24 hours are displayed.

Period option:

  • Quick Select Button:
    • Last 24 hours
    • today
    • Last 7 days
    • Last 30 days
    • Last 90 days
  • Custom Period:
    • Direct Date Range Selection (Start Date ~ End Date)
    • Detailed settings available up to the time (in hours/minutes/seconds)

Usage:

  1. Click the desired period button or use the date picker.
  2. Specify the start date and end date when selecting a custom period.
  3. Logs for the specified period are automatically filtered after setting the period.

AI Service Filter​

Filter target:

  • ChatGPT
  • Claude
  • Gemini
  • Perplexity
  • Grok

Usage:

  1. Click on the "AI Model" dropdown
  2. Select the AI service you want to query
    • Multiple selection available
    • Default: Select All
  3. Display only the logs of the selected service in the list.

Search target:

  • Username
  • Email address

Search Method:

  1. Select search type from the "Name" or "ID" dropdown.
  2. Enter search terms in the search box (at least 2 characters).
  3. Real-time search result filtering

Search Conversation Content​

Search target:

  • Content of the inquiry (the content requested by the user to the AI)
  • Response content (the content answered by AI)

Search Method:

  1. Enter the search term in the search box at the top right (at least 2 characters).
  2. Filter logs that contain search terms in queries or responses.
  3. Highlight the search term in the search results.

Usage Example:

  • "Customer Information" Search → Check queries/responses related to customer information
  • Search for "password" → Check for sensitive information leakage
  • Search for "Project Name" → Understand the current usage of AI related to a specific project.

Status Filter​

Status Type:

  • All: Display logs of all statuses (default)
  • success: Successfully processed request
  • Block: Request blocked by security policy
  • Error: Request that caused a system error

Usage:

  1. Click on the status filter dropdown
  2. Select the status you want to query
  3. Display only logs of the specified status

Log Detail View​

Open detailed slide​

Access Method:

  1. Click on the item you want to view in the log list.
  2. The detailed slide panel opens on the right side of the screen.
  3. Close (X) button or click outside the slide to close.

Basic Information Tab​

As the default tab of the detailed slide, you can check the following information:

User Information​

Display Item:

이름:      [사용자명]
아이디:    [사용자 이메일]
부서:      [소속 부서]
IP:        [접속 IP 주소]

Utilization Plan:

  • User Identification and Affiliation Verification
  • Identifying Connection Location via IP Address
  • User Specifics in Case of Suspected Misuse

Log Information​

Display Item:

시간:      [로그 생성 시각]
AI 모델:   [사용한 AI 서비스 및 모델]
세션 ID:   [대화 세션 고유 식별자]
상태:      [성공/차단/오류]

Using Session ID:

  • Logs with the same session ID indicate a single continuous conversation.
  • You can check the entire conversation flow in the conversation history tab.

Content of the inquiry (Input)​

  • The entire content requested by the user to the AI
  • If the query is long, you can scroll to view the entire content.
  • [Copy] button: Clicking will copy the query content to the clipboard.

Response Content​

  • Entire response content generated by AI
  • If the response is long, you can scroll to view the entire content.
  • [Copy] button: Clicking will copy the response content to the clipboard.

Conversation History Tab​

You can check the entire conversation flow of the same session ID in chronological order.

Display format:

[HH:MM:SS] 사용자: [질의 내용 미리보기]
[HH:MM:SS] AI 모델: [응답 내용 미리보기]

[HH:MM:SS] 사용자: [질의 내용 미리보기]
[HH:MM:SS] AI 모델: [응답 내용 미리보기]   ← 현재 조회 중인 로그

[HH:MM:SS] 사용자: [질의 내용 미리보기]
[HH:MM:SS] AI 모델: [응답 내용 미리보기]

Reference:

  • There are cases where there is no session ID depending on the characteristics of the AI service.
  • Logs without a session ID can only be queried as individual queries/responses.

Log Download​

Download Function​

You can export the currently filtered log list to a CSV file.

Download Procedure:

  1. Setting Desired Filter Conditions (Period, AI Service, User, etc.)
  2. top right corner of the screen**[Log Download]**Button Click
  3. Automatic Download of CSV Files